Mountainman's COVID 19 Response

Please bear with us as our new normal is changing constantly. As the state continues to open its doors, we continue to adjust our store procedures in accordance with new regulations and due to internal limitations of our own. Please read through the information below if you plan on shopping with us.  Thank you.

How to Shop with How
to Shop With Us

IN-STORE: Currently, our Old Forge Gear & Clothing Shop and our Paddlesports Shop are open Sunday &  Monday, 10am – 5pm, closed Tuesday & Wednesday, open Thursday - Saturday, 10am-5pm.  Our Saratoga Springs Paddlesports shop is open Sunday - Tuesday, 10am-5pm, closed Wednesday 7 Thursday, open Friday & Saturday, 10am - 5pm.  Our Saratoga Springs Gear & Clothing shop is open seven days a week, 10am – 5pm.  Face coverings are a MUST in all locations!

RENTALS:  We will be closed for the season and unable to rent boats or bikes.

BY PHONE: For Old Forge, call 315-369-6672 (x3).  For Saratoga Springs boat shop, please call 518-584-0600.  For Saratoga Springs gear, clothing, and footwear, please call 518-584-3500.  Please pay attention to our new store hours listed above.  Due to call volume, please do not leave a message and continue calling until you are able to reach an associate.

ONLINE: Shop online at or on for additional inventory that is available.  Shipping is available for most items and is calculated at check out.  Shipping excludes boats, boards, and bikes.  Orders placed will be shipped out within 2-3 business days of order placement.

If you would like same day pickup, please place a phone order rather than an online order. Allow 2-3 hours for order fulfillment and the ability to pick up your items at the designated pick up location as arranged during your phone order.

TEST PADDLING: Currently, we are limited for this offering due to safety and staffing.  Test paddling will be made available by appointment only and for higher model boats ONLY.  Fees are associated with this offering based on boat preference.  Proper face coverings are required during the entire experience and we ask that you provide your own PFD and paddle.  If a PFD or paddle are not available to you, then these items can be purchased from us.  Please make us aware of this need when making your appointment.

RACK INSTALLATION: We are offering rack installations when a rack system is purchased thru us with a minimum $75 installation fee.  We request that items are purchased over the phone and an appointment scheduled beforehand to be sure we have what you need and are prepared for the installation.  Racks are installed outside and at a distance from the customer.  Please plan your time and the weather accordingly.  We suggest a leisurely walk, bike ride or having a book to read while we perform this service.  Remember the social distancing and face covering rules!

BIKE SERVICE: We are not offering bike service due to staff limitations.

FITTING ROOMS: All fitting rooms are currently closed to the public.

RETURN POLICY:  Store policies vary.  Please inquire at checkout.

Copyright Mountainman Outdoor Supply Company, 2014.