Thanks for shopping with Mountainman Outdoor Supply Company!
We want to make sure you have a GREAT shopping experience, so please read the following policies before ordering:
Unused and unworn merchandise (excluding kayaks, canoes, and paddleboards) can be returned or exchanged in original packaging within 30 days. Closeout and clearance items cannot be returned, but can be exchanged for other merchandise. You are responsible for return shipping. Kayaks, canoes, paddleboards and Special Ordered items may not be returned or exchanged. If you need to return or exchange an item, please contact us at 315-369-6672 or at email@example.com.
Canoe & Kayak Deposit Policy
It is the customer’s responsibility to thoroughly inspect boats BEFORE signing for it from the shipping company. Once you sign to accept shipment, the boat is your property and there is no recourse to the shipping company and thus nothing we can do to help.
Some minor scratching or cosmetic damage may occur during shipping
and is normal however, if the boat is badly damaged, do not receive the
boat. Sign the paperwork “Refused due to damage.”